Brother Australia's Top FAQ's

Encountered an issue setting up or using your Brother product? Below are links to information on some of our most frequently asked questions.

If none of the below FAQ's relate to your query, then please do try our global FAQ database.

Print Related FAQ's

  1. Unable to print from my Windows PC [Video]

  2. Unable to print from my Mac OS  

  3. How do I know whether I have the correct Brother print driver installed (Windows)?

  4. How do I know whether I have the correct Brother print driver installed (Mac OS)?

Scan Related FAQ's

  1. Unable to scan from my Windows PC
  2. Unable to scan from my Mac OS 
  3. How to Download the Brother iPrint&Scan Push Scan Tool for Mac
  4. I'm getting an error "Control Centre2 is not optimised for your Mac"

Network / Setup Related FAQ's

  1. How to confirm your Brother printer is connected to the network [Video]

  2. How to setup my Brother printer wirelessly [Video]

  3. What is the default password required to complete the firmware update? [Video]

Ink/Toner or Print Quality Related FAQ's

  1. Toner cartridge not being detected, leaking or a print quality issue
  2. Ink cartridge not being detected, leaking or a print quality issue
  3. Printout is blank or missing one or more of the colours (Inkjet)

Label Printing & Software Related FAQ's

  1. How to setup & print Australia Post Shipping Label with Brother label printers (Windows)?

Please do check back for ongoing FAQ additions and updates.