Awards & Recognition

01 Oct 2021

PCMag Award 2021

Over a decade of wins: Brother awarded PCMag Readers’ Choice Award for its thirteenth year and the Business Choice Award for the ninth year in a row

Sydney, Australia – 01st October 2021: As a testament to the brand’s ongoing commitment to customer support and product quality, Brother has once again been awarded the prestigious PCMag Readers’ Choice Award for the 13th year in a row.

In a winning streak, Brother also took home the Business Choice Award for the ninth year in a row. In the Readers’ Choice Category, Brother topped scores in a wide range of areas including overall satisfaction, reliability, cost/value, ease of use, document/text print quality and likelihood to recommend. With scores increasing from 2020, Brother continues to put customers first and remain at your side.

“Thirteen may be an unlucky number for some, but not Brother. The company wins our PCMag Readers' Choice Award for the 13th straight year, with top ratings on nearly every measure of satisfaction.” - Ben Gottesman, Contributing Editor PCMag.

The Business Choice category reflected similar growth in a number of areas with the brand securing its highest ever score in customer satisfaction.

On the Business Choice Award win, PCMag Features Editor, Eric Griffith said: “It takes a steady brand to keep the rudder pointed at customer satisfaction for this long. Yet in our nine years of presenting the Business Choice award for printers, Brother has done exactly that, earning scores other vendors only wish they could achieve.”

Celebrating the award win, Stefanie Matthews, Marketing Manager (Printing, Labelling & Mobile Solutions) at Brother International Australia said that Brother’s customers have leaned on the brand more than ever in the past year to help meet their needs.

“In an environment where remote and hybrid working is the norm, our customers have experienced the need for reliable, user-friendly technology and strong technical support like never before. Customer experience and product innovation have always been integral components of our brand mission and these awards tell us that we continue to deliver where it matters.”

The PCMag Business Choice and Readers’ Choice winners are determined by an email survey of PCMag community members that subscribe to the Readers' Choice Survey mailing list. Respondents were asked to rate their printer using multiple questions about their overall satisfaction with the solution, as well as experiences with technical support within the past 12 months.

Click here for more information on the PCMag Readers’ Choice Awards 2021, and here for the PCMag Business Choice Awards 2021.

05 May 2021

iF Design Award 2021

Sydney, Australia – 5 May 2021 – Brother International Australia are proud to announce that their parent company Brother Industries Ltd., have once again won the iF Design Award 2021 across four product categories, for the 14th consecutive year. The leading global manufacturer of laser and inkjet printing devices, now hold 78 awards under their belt, including the four won this year. Products were selected from 10,000 entries received, from 52 countries and regions around the world.

Brother’s P-Touch Cube Pro (PT-P910BT), DS-640 Mobile Scanner and DS-940DW Mobile Scanner were all awarded, boasting a simplistic, white design and fantastic functionality. The P-Touch Cube Pro was created with flexibility in mind, making it the perfect professional organiser for small businesses, whilst the Mobile Scanner range offers complete portable scanning solutions whether you’re at the office, or on the road. Brother's mobile application, My Stitch Monitor, also took home an iF Design Award. Created to enhance productivity, it enables users of Brother's embroidery machines to attend to other tasks while their machine is operating. An alert is sent via their smartphone or tablet if the machine needs their assistance, such as a thread change.

Running since 1953, the iF Design Awards is one of the most prestigious international design competitions and is hosted and judged by the iF International Forum Design, in Hannover, Germany. It is recognised around the world and judged not only on external appearance of the product, but also on criteria such as functionality and environmental performance.

“Once again we are extremely honoured to have received the iF Design Award, and have our new generation of technology recognised”, said Stefanie Matthews, Marketing Manager, Printing, Labelling & Mobility Solutions at Brother International Australia. “We continue to improve our products, incorporating feedback from our customers, to make sure we deliver superior design quality on both an aesthetic and functional level.”

22 Oct 2020

Good Design Award 2020

‘Good Design’ Makes All The Difference: Brother Tallies Up Good Design Awards on over 214 Products Globally

Sydney, Australia – 22nd October 2020: Great product design makes all the difference, which is why Brother International Australia are excited to announce that their parent company, Brother Industries Ltd, has won yet another three Good Design Awards. The leading global manufacturer of laser and inkjet printers received the award for three of its products this year. Since first winning the award in 1960 for its home sewing machine, Brother has won the award for 214 of its products globally over time.

“Brother places design at the heart of its devices, both on an aesthetic and functional level. Our products are always created with the customer in mind, to ensure that they are easy to use, highly productive, and a stylish addition to any work or home setup”, says Stefanie Dixon, Marketing Manager (Printing, Labelling and Mobile Solutions), at Brother International Australia.
“We continue to incorporate feedback from our customers to make sure that we deliver the best value products, revising and improving our designs with each new generation of technology that we release”.

Both the newly released P-Touch Cube Pro (PT-P910BT), and the DS-940DW Mobile Scanner received the award for their simplistic and clean white design and fantastic functionality. The P-Touch Cube Pro pairs with some innovative software, to deliver fantastic labelling results for small businesses, while the mobile scanner is portable and easy to connect to any device on the go, improving document management workflows for workers in the field. In addition to this, Brother received the award for its multi-needle embroidery machine, the PR1055X, for its fantastic integration of functional technology, designed to improve creativity and productivity for textile professionals.

“It was also great to see the P-Touch Cube Pro receive the Good Design Best 100 award as one of the top 100 products or services. This put it in the running to win the Good Design Grand Award, Gold Award and other special Awards as well”, says Ms Dixon.

“We had a successful launch of this product in the Australian market in September, giving businesses the ability to create customisable, high quality labels easily and on the go, using their mobile devices. We’ve seen administrative staff use it with a data merge to create labels for mail outs, managers in a retail store use it to set themselves up for contact tracing and COVID hygiene labels, and IT managers and electricians use it on site to print asset management tags. This is a versatile and portable label printer that is well built and cleverly designed both inside and out, making it an asset for professionals across a range of industries”.

About Good Design Awards

Good Design Award has been a sole comprehensive design evaluation and communication system in Japan since 1957. Many companies and designers from both inside and outside of Japan participate in the activity to enhance the industry or the quality of life through the design. “G Mark”, the symbol of the award has been recognized widely as a mark representing good design. For more information about Good Design Award visit: http://www.g-mark.org/

09 Sep 2020

PCMag Award 2020

Brother’s range of printers have received the Highest Overall Satisfaction Ratings in the “most important categories”

Sydney, Australia – 9th September 2020: It’s no secret that Brother prides itself on its customer service offerings, with its ‘at your side’ mantra shaping all aspects of the business. It therefore comes with great delight to continue being acknowledged as the best of the best in this field, by taking home the prestigious PC Mag Reader’s Choice Award for the 12th year running. This was received alongside their 8th consecutive PC Mag Business Choice award, for printers that “really shine against some incredibly strong competition”, as the Features Editor of PC Mag stated.

“For the 12th year in a row, Brother is the most beloved printer brand among PCMag readers”, says Eric Griffith, Features Editor of PC Mag. “It has been on top in every Readers' Choice survey we've done since 2009, an unprecedented achievement. If you need a printer, it's clear that Brother devices get the job done.”

With scores up from last year’s results, the numbers for Brother’s latest win have come in exceptionally high across both categories, in areas such as ease of setup, reliability, repairs, document and quality, technical support, copier functions and the likelihood to recommend.

“This Readers' Choice survey has become a love letter from PCMag readers to Brother International.” – Eric Griffith, PC Mag.
“Our customers know very well that we uphold our commitment to developing products of the best quality, reliability and cost, and that we always strive to put our customer experience at the forefront of what we do”, says Stefanie Dixon, Marketing Manager (Printing, Labelling & Mobile Solutions) at Brother International Australia. “We believe this is why customers value our brand and our products, and keep vouching for us year after year. It tells us that we are on the right track, by continuing to do what we do to make sure customer satisfaction continue to exceed that of the competition year after year”.

Since introducing the PCMag Business Choice Award eight years ago, Brother has won it repeatedly each year. Brother strongly believes that printers and Multi-function Centres remain at the heart of document management and company workflow, and can significantly improve the way that staff manage their work and also collaborate with each other. It’s therefore no surprise that many businesses carefully consider the functionality, cost, and efficiency of their printing device, as well as the technical support they receive when owning or using a unit. This is the premise for which Brother continues to shape its product and service offerings.

“For every year we've run the PCMag Business Choice survey for printers, Brother has come out on top”, says Griffith. “It's our readers' favourite brand for home or work printing, but for business use in particular”.

The PCMag Business Choice and Readers’ Choice winners are determined by an email survey of PCMag community members that subscribe to the Readers' Choice Survey mailing list. Respondents were asked to rate their printer using multiple questions about their overall satisfaction with the solution, as well as experiences with technical support within the past 12 months.

Click here for more information on the PC Mag Reader’s choice Awards 2020, and here for the PC Mag Business Choice Awards 2020.

About PCMag Readers’ and Business Choice Awards

PCMag, a trusted source of IT industry reviews, regularly asks its readers to rate the companies they think make the best products and provide the absolute pinnacle of technical support and customer service. Now in its 32nd year, PCMag’s Readers’ Choice Survey on service and reliability focuses on awarding the companies their readers love and has become a prestigious award in the IT industry.

25 Nov 2019

Finder Awards 2019

Sydney, Australia – 25th November 2019: Brother are pleased to announce their win in the Printers category of this year’s Finder Retail Awards. To determine the winners, Finder, Australia’s most visited comparison site, collated over 34,000 customer reviews from 4,000 Australians on purchases made in the past 24 months. Considered the most comprehensive retail customer survey in Australia, the results compared the costs and benefits of Australia's most popular products to crown the winning brands.

“These awards are based on the opinions of real Australians on the products they use on a daily basis, not lab testing on brand new products”, said Frank Restuccia, co-founder and director of Finder.

“The awards cut through the sales speak to give shoppers confidence that they’re purchasing from a trusted brand, as rated by other consumers”.

Celebrating competitive offerings, products, services and innovations across a realm of industries, more than 100 brands were named as finalists across 69 consumer product categories, proving to be the biggest Finder Awards program yet. The printer segment had consumers rate their devices across performance and reliability, value for money, design, ease of use, features, and toner cost.

“We are thrilled to see Brother take home another award based on positive customer feedback. While we endeavour to manufacture high quality, cost effective products, the real value comes from providing the best customer service experience”, said Stefanie Dixon, Marketing Manager (SMB) at Brother International Australia.

“Brother will continue to strive for the greatest value and experience out of its products, and we hope to maintain ongoing positive feedback from our customers, as a leading provider of retail printers here in Australia.”

About Finder:

Every month 2.6 million unique visitors turn to Finder to save money and time, and to make important life choices. Finder compare virtually everything from credit cards, phone plans, health insurance, travel deals and much more. Their free service is 100% independently-owned by two Australians: Fred Schebesta and Frank Restuccia. Since launching in 2006, Finder has helped Aussies find what they need from 1,800+ brands across 100+ categories. Finder have continued to expand and launch around the globe, and now operate in the United States and the United Kingdom. For further information visit www.finder.com.au.

05 Nov 2019

PCMag Award 2019

Sydney, Australia – 5th November 2019: For the last decade, Brother International’s top-performing printers, and stellar customer service approach have led to them take home the PCMag Readers’ Choice Award; and this year is no different. Brother are pleased to be the recipient of the prestigious award for the 11th year running, which they received alongside their 7th consecutive PCMag Business Choice award. Brother’s dedication to producing high-quality machines for well over a decade has been steadfast, ensuring that their customers are consistently pleased with their overall product and customer experience.

“According to our readers, there is a clear leader when it comes to making reliable and long-lasting printers,” said Dan Costa, Editor-in-Chief of PCMag. “Brother had the highest overall satisfaction rating of any brand, with respondents specifically calling out the reliability of its products.”

Dominating the printing segment, Brother’s satisfaction ratings have remained consistently high across each of PCMag Readers’ Choice and Business Choice Award categories, including customer satisfaction and printer attributes including setup, reliability, printing quality, technical support, repairs, the cost of consumables, and the likelihood to recommend.

“We are committed to developing printers that are high-quality, reliable and cost-effective for home and business use, while also investing significant resources to provide customers with an exceptional customer service experience”, says Stefanie Dixon, Marketing Manager (SMB) at Brother International Australia. “We strongly believe that by consistently striving to meet customer needs through high quality products and solutions, we continue to see steady customer satisfaction results year after year.”

Since introducing the PCMag Business Choice Award seven years ago, Brother have taken the award home each year. As a vital part of an office workflow, businesses take into consideration the functionality and cost efficiency of their printing device, as well as the tech support that is provided by the manufacturer. These have all played an integral role in shaping their positive experience of the printing brand.

“Brother has consistently dominated our Business Choice Awards over the years,” said Costa. “It’s rare for a company to hold a streak like Brother, but it shows how popular the brand is with business users.”

The PCMag Business Choice and Readers’ Choice winners are determined by an email survey of PCMag community members that subscribe to the Readers' Choice Survey mailing list. Respondents were asked to rate their printer using multiple questions about their overall satisfaction with the solution, as well as experiences with technical support within the past 12 months.

About PCMag Readers’ and Business Choice Awards

PCMag, a trusted source of IT industry reviews, regularly asks its readers to rate the companies they think make the best products and provide the absolute pinnacle of technical support and customer service. Now in its 31st year, PCMag’s Readers’ Choice Survey on service and reliability focuses on awarding the companies their readers love and has become a prestigious award in the IT industry.

13 Mar 2019

iF Design Award 2019

Sydney, Australia – 13th March 2019 – Brother Industries, Ltd., the parent company of Brother International Australia, a leading global manufacturer of laser and inkjet printing devices, has won a slew of awards across six categories at this year’s iF Design Awards.

Competing against 6,375 entries from 52 countries and regions, Brother has been named an iF Design Award winner for 12 consecutive years, taking home a total of 72 awards including the six won this year.

iF DESIGN AWARD is hosted and judged by the iF-International Forum Design, in Hannover, Germany. This is one of the most prestigious international design competitions and has been running since 1953. It is recognised around the world and judged not only on external appearance of the product, but also on criteria such as functionality and environmental performance.

“Our team at Brother are honoured to receive the iF Design Award again this year, for the 12th year running”, said Stefanie Dixon, Marketing Manager, SMB at Brother International Australia. “Brother continuously makes efforts to pursue improvements in design quality and product innovation to provide superior value to customers.’’

Winning Brother products: iF DESIGN AWARD 2019

Embroidery Sewing Machine

Luminaire Innov-is XP1

Sewing Machine

A150

Cutting Machines

Labelling System

Colour Laser Printer

06 Feb 2019

BLi Winter Pick Award 2019

Sydney, Australia – 6th February 2019 – Brother Australia has taken home a slew of awards at this year’s Buyers Lab (BLI) awards, across the printer/all-in-one and scanner categories. This includes awards for the most Outstanding A3 Inkjet All-in-One, Outstanding Colour Printer and MFP for SOHO Environments, and Outstanding Portable Scanner.

The awards, presented by Buyer’s Lab, the world’s leading authority on document imaging devices and software solution, were awarded to Brother and its products based on a range of criteria, including reliability, ease of use, running costs, and connectivity.

“Brother are honoured to have received these awards from one of the most prestigious organisations in the industry”, said Stefanie Dixon, Marketing Manager SMB at Brother International Australia. “These awards highlight our dedication to providing our customers with the best printing solutions for their business, as we continuously strive to deliver products with improved quality, ease-of-use, connectivity and low cost”.

Most notably, in the Outstanding Colour Printers (HL-L3230CDW / HL-L3270CDW) and Outstanding Colour MFP (MFC-L3750CDW / MFC-L3770CDW) categories, products received good reviews for their features contributing to improvement of users’ work efficiency. This includes features such as Web Connect, which enables users to save and print scanned data by connecting to various cloud services, as well as the printers’ compact size, exceptional business colour printing, and ease of use and reliability as products for small offices.

“Despite their low cost and compact design, the Brother colour printers and MFPs we tested are loaded with productivity-enhancing features, like Brother Web Connect, which lets users print from and scan to an impressive array of popular cloud services,” said Marlene Orr, Keypoint Intelligence’s Director of Printer & MFP Analysis.

“The affordably priced Brother HL-L3200 series and the sister MFC-L3700 MFP series provide outstanding business colour, perfect reliability, and ease of use for small and home office users. And for those who need an 11"-x-17" printer, the MFC-J6945DW is a great choice, offering low cost colour output.”

Winning Products

Outstanding Colour Printer for SOHO Environments

Outstanding COlour MFP for SOHO Environments

Outstanding A3 Inkjet All-in-One

MFC-J6945DW

Outstanding Portable Scanner

ADS-1700W

About Keypoint Intelligence - Buyers Lab

Keypoint Intelligence is a one-stop shop for the digital imaging industry. With our unparalleled tools and unmatched depth of knowledge, we cut through the noise of data to offer clients the unbiased insights and responsive tools they need in those mission-critical moments that define their products and empower their sales.

For over 50 years, Buyers Lab has been the global document imaging industry's resource for unbiased and reliable information, test data, and competitive selling tools. What started out as a consumer-based publication about office equipment has become an all-encompassing industry resource. In a landscape that's ever evolving, we change with it.

14 Nov 2018

Good Design Award 2018

Sydney, Australia - 14th November 2018 – Brother Industries Ltd, the parent company of Brother International Australia, have once again won the highly esteemed Japanese design award: “Good Design Award 2018” in 6 categories. The organisation, which is known as one of the leading global manufacturers of printers, scanners, labellers and sewing machines, was competing against 4,789 entries across several categories.

After taking home their first award for their home sewing machine in 1960, Brother has won the same award for 205 different products in total, including the 6 won this year. This will be the 26th consecutive year since 1993 that Brother has won an award, showcasing the organisation’s unwavering commitment to product design and quality.

“The Good Design Award evaluates not only the exterior beauty of products, but also the user experience and environmental impact of the design, as well as the products’ ability to present new ideas to society,” said Stefanie Dixon, Marketing Manager SMB at Brother International Australia.

“Winning the award recognises the concerted effort by all Brother employees involved in developing, manufacturing and delivering Brother’s products and services.’’

Staying true to their motto “At your side”, Brother is highly committed to always placing the customers first, by designing products that are both cost-effective and highly functional. Brother is determined to continue to provide product designs that enrich the productivity of their customers.

Winning Brother Products:

Inkjet Printer

MFC-J1300DW

Monochrome Multi-Function Laser Printer Series

HL-L2375DW

Desktop Scanner

ADS-2200

Labelling System

PT-P710BT

Sewing and Embroidery Machine

Luminaire Innov-is XP1

Garment Printer

GTX

About Good Design Awards:

The Good Design Award has been a sole comprehensive design evaluation and communication system in Japan since 1957. Many companies and designers from both inside and outside Japan participate in the activity to enhance the industry through design quality. The “G Mark” symbol of the award has been recognised widely as a mark representing good design. For more information about the rel="noopener noreferrer" Good Design Award, visit here.

26 Feb 2018

iF Design Award 2018

Sydney, Australia - 26th February, 2018– Brother Industries, Ltd., a parent company of Brother International Australia and one of the leading global manufacturers of laser and inkjet printing devices, has won the iF Design Award 2018 across four categories.

The iF Design Awards 2018 received over 6,400 entries from 54 countries and regions around the world. This is the 11th consecutive year Brother has been named as an iF Design Award winner and has now received a total of 66 awards, including the four won this year.

Running since 1953, the iF Design Awards is now one of the most prestigious international design competitions and is hosted and judged by the iF-International Forum Design, in Hannover, Germany. It is recognised around world and judged not only on external appearance of the product, but also on criteria such as functionality and environmental performance.

“We are extremely honoured to receive the iF Design Award again this year”, said Stefanie Dixon, Marketing Manager, SMB at Brother International Australia. “These accolades recognise the concerted effort Brother continuously makes to pursue improvements in design quality and product innovation to provide superior value to customers.’’

Winning products: iF DESIGN AWARD 2018

Professional Colour Laser Series

Professional Monochrome Laser Series

Inkjet Multi-Function Centre

MFC-J6935DW

Top Cover Stitch Sewing Machine

CV3440
CV3550

21 Feb 2018

BLi Winter Pick Award 2018

Sydney, Australia - 21st February, 2018 – Brother Industries, Ltd. has won the “2018 Winter Pick Award” in the Outstanding Colour Multi-Function Printer for SMBs category for its new Professional Colour Laser Multi-Function Centre, the MFC-L9570CDW, based on rigorous evaluation by Buyers Laboratory (BLI), a division of Keypoint Intelligence, an independent evaluation organisation.

“Receiving this particular award is an honour for Brother”, said Stefanie Dixon, Marketing Manager - SMB at Brother International Australia. “It showcases that our efforts in the SMB space are recognised which is a huge win and perfectly in-line with our business strategies”.

Brother MFC-L9570CDW: Ideal for modern SMBs

Brother’s colour MFP was recognised for its robust feature set, strong performance, and low running costs. “The Brother MFC-L9570CDW is a compact and affordable choice for SMBs, offering advanced functionality and maximum productivity through its intuitive design and robust scanning features,” said Marlene Orr, Director of Printer & MFP Analysis for Keypoint Intelligence - Buyers Lab. “With Web Connect, users can print from and scan to various cloud services, while NFC support enables mobile printing and badge authentication.”

About BLi (a Division of Keypoint Intelligence LLC)

The leading provider of intelligence on the document imaging and software solutions industry, BLI has been putting products to the test for more than 50 years. BLI Pick awards, presented twice annually, acknowledge the hardware and software offerings that measure up as the best in their respective categories throughout rigorous lab testing. Line of the Year awards honor the manufacturers whose product line is determined to be the best overall based on the cumulative test results of all models tested in BLI’s rigorous two-month laboratory evaluation. Unique in the industry, the comprehensive tests assess a wide range of the most important features and performance factors for buyers. BLI acquired InfoTrends, leading market research and consulting company, in 2015, and together formed Keypoint Intelligence LLC in November 2016.

19 Oct 2017

Good Design Award 2017

Sydney, Australia - 19th October, 2017– Brother Industries, Ltd, a parent company of Brother International Australia, one of the leading global manufacturers of printing, scanning and labelling devices, has won the highly regarded Japanese design award “Good Design Award 2017” (hereinafter Good Design Award) across multiple categories.

Since winning the award for the first time in 1960 for the home sewing machine, Brother has won the same award for 199 different products in total, including the 3 won this year. Furthermore, this will be the 25th consecutive winning year since 1993.

Stefanie Dixon, Marketing Manager SMB at Brother International Australia, said “The Good Design Award evaluates not only the exterior beauty of products, but also user experience and environmental impact of the design, as well as the products’ ability to present new ideas to society. Winning the award recognises the concerted effort by all Brother employees involved in developing, manufacturing and delivering our products and services.”

Based on their motto “At Your Side”, Brother is committed to continually placing their customers first by designing products that suit their needs. It is determined to continue providing superior value through product designs by incorporating customers and other stakeholders’ opinions.

Winning Products:

Colour Laser Printer: HL-L8360CDW
Colour Laser Printer: HL-L9310CDW
Colour Multi-Function Centre: MFC-L9570CDW

About Good Design Awards:

Good Design Award has been a sole comprehensive design evaluation and communication system in Japan since 1957. Many companies and designers from both inside and outside Japan participate in the activity to enhance the industry through design quality. “G Mark”, the symbol of the award has been recognized widely as a mark representing good design.

09 Oct 2017

PCMag Award 2017

Sydney, Australia - 9th October, 2017– Producing a reliable printer is no easy task, but Brother’s customer first approach has demonstrated high performance in the past and this year has been no different. Once again, Brother proves to be the leader in home and business solutions and has been recognised with its’ fifth consecutive win for PCMags’ Business Choice Award, and its’ ninth consecutive Readers’ Choice Award for best printers of 2017.

This year, Brother has continued its dominance with satisfaction ratings improving across the board of PCMags’ categories, even more so than previous years. “For 2017, the work printers from Brother are so far ahead of the competition, they leave rivals in the dust,” said Ben Gottesman, PCMag. And if winning the award wasn’t enough, Brother topped every single category that was measured in the Business Choice Award scope this year.

Brother was also consistently awarded recognition from the readers of PCMag, receiving the highest overall satisfaction rating for printers less than a year old, home printers, inkjet all-in-one devices, monochrome laser printers, and monochrome laser all-in-ones.

“It's had a good decade,” said Gottesman. “The company's formula is very straightforward, though apparently not so easily replicated by its competition: make easy to set up, reliable printers that produce excellent output and don't cost a lot to operate. This year, many of Brother's satisfaction ratings got even better—if only slightly—from the year before.”

The PCMag Readers’ Choice Awards are based on overall customer satisfaction and printer attributes including setup, reliability, printing quality, technical support, repairs and the cost of consumables. Whereas the PCMag Business Choice Award also takes into consideration the likelihood to recommend the brand, with Brother leading the pack at a high 8.7.

“Putting stars in the eyes of our office-bound readers. Clearly if your business is on the hunt for a world-class printer for all your document needs, the choice is to pick your Brother,” Gottesman states. “Brother continues to fire on all cylinders, winning its’ ninth straight Readers’ Choice Award for printers. Nearly every way you slice it from overall satisfaction to satisfaction with reliability and the cost of inks and toners, Brother rates the best.”

The PCMag Business Choice and Readers’ Choice winners are determined by an email survey of PCMag community members that subscribe to the Readers' Choice Survey mailing list. This year’s survey was conducted between June 26, 2017 and July 17, 2017. Respondents were asked to rate their printer using multiple questions about their overall satisfaction with the solution, as well as experiences with technical support within the past 12 months.

About PCMag Readers’ Choice Awards

PCMag, a trusted source of IT industry reviews, regularly asks its readers to rate the companies they think make the best products and provide the absolute pinnacle of technical support and customer service. Now in its 29th year, PCMag’s Readers’ Choice Survey on service and reliability focuses on awarding the companies their readers love and has become a prestigious award in the IT industry.

08 Aug 2017

BLi Outstanding Colour Printer for SMBs

Sydney, Australia – 8th August 2017 – Brother Industries, Ltd. has won the “2017 Summer Pick Award” in the Outstanding Colour Printer for SMBs category for their new Professional Colour Laser Printer, the HL-L9310CDW, based on rigorous evaluation by Buyers Laboratory (BLI), a division of Keypoint Intelligence, an independent evaluation organisation.

Brother Provides Brilliant Colour Output and Tremendous Value

The Brother HL-L9310CDW offers the right mix of features, performance, and value for small and medium-sized businesses. “We were impressed by the Brother HL-L9310CDW’s vibrant colour output, which is ideal for internal documents, client communications or marketing materials,” said Tony Maceri, Senior Test Technician for Keypoint Intelligence - Buyers Lab. “The touchscreen greatly simplifies walk-up printing, while robust mobile and cloud support keeps workers productive. And businesses get all of this for a lower-than-average total cost of ownership.”

Winning Product:

Colour Laser Printer HL-L9310CDW

Print
Up to 31ppm Colour & Monochrome Print Speed
Up to 300 Sheet Paper Input
6.8cm Touchscreen
NFC (for mobile print & card authentication)
USB, Wireless & Gigabit Wired Network
Up to 9K Black, Cyan, Magenta & Yellow Ultra High-Yield Toners^‡
Up to 6.5K Black, Cyan, Magenta & Yellow In-box Super High-Yield Toners
3 x Optional 250 sheet Lower Trays / 2 x Optional 500 sheet Lower Trays / 4 x 520 Sheet Tower Tray

About BLi (a Division of Keypoint Intelligence LLC)

The leading provider of intelligence on the document imaging and software solutions industry, BLI has been putting products to the test for more than 50 years. BLI Pick awards, presented twice annually, acknowledge the hardware and software offerings that measure up as the best in their respective categories throughout rigorous lab testing. Line of the Year awards honor the manufacturers whose product line is determined to be the best overall based on the cumulative test results of all models tested in BLI’s rigorous two-month laboratory evaluation. Unique in the industry, the comprehensive tests assess a wide range of the most important features and performance factors for buyers. BLI acquired InfoTrends, leading market research and consulting company, in 2015, and together formed Keypoint Intelligence LLC in November 2016.

08 Mar 2017

iF Design Award 2017

Sydney, Australia – 8 March 2017 – Brother Industries, Ltd., a parent company of Brother International Australia and one of the leading global manufacturers of laser and inkjet printing devices, has won the iF Design Award 2017 across seven categories.

The iF Design Awards 2017 received over 5,000 entries from 59 countries around the world. This is the tenth consecutive year Brother has been named as an iF Design Award winner and has now received a total of 62 awards, including the seven won this year.

Running since 1953, the iF Design Awards is now one of the most prestigious international design competitions and is hosted and judged by the iF-International Forum Design, in Hannover, Germany. It is recognised around the world and judged not only on external appearance of the product, but also on criteria such as functionality and environmental performance.

“We are extremely honoured to receive the iF Design Award again this year”, said Stefanie Dixon, Marketing Specialist at Brother International Australia. “These accolades recognise the concerted effort Brother continuously makes to pursue improvements in design quality and product innovation to provide superior value to customers.’’

About iF Design Award

iF Design Award is hosted and judged by the iF-International Forum design, in Hannover, Germany. This is one of the most prestigious international design competitions and has been running since 1953. It is recognised around the world and judged not only on external appearance of the product, but also on criteria such as functionality and environmental performance. For more information about the iF Design Awards visit: http://ifworlddesignguide.com/if-design-award-2017/

Winning Brother products: iF DESIGN AWARD 2017

Monochrome Laser Printer / All-in-one - HL-L5200DW / MFC-L5755DW
Monochrome Laser Printer / All-in-one - HL-L6400DW / MFC-L6900DW
Scanner - ADS-3600W
Label Printer - PT-P950NW
Label Printer - PT-P300BT
Mobile Printer - PJ-773
Label Printer - PT-E800 Series (not available in Australia)

09 Dec 2016

PCMag Award 2016

Sydney, Australia - December 9th, 2016– Continuing its dominance of PCMag’s annual awards, Brother, a leader in office workflow solutions, has been recognised with its eighth consecutive Readers’ Choice Award for best printers. Brother printers were also recognised with PCMag’s Business Choice Award for the fourth year in a row.

This is the eighth consecutive year that Brother has been recognised by PCMag readers as the best in overall satisfaction for printers. Brother also received top scores for satisfaction in several other categories including setup experience, satisfaction with reliability, document output quality, and cost of ink and toner. Brother printers were also recognised as needing the least repairs in the last twelve months.

“This is our 28th year of recognising outstanding technology products and services for their reliability,” said Dan Costa, Editor-in-Chief of PCMag. “Brother has dominated the Readers’ Choice awards for printers in nearly every category for almost a decade. Our readers love the brand for both home and workplace printing.”

Brother Printers Receive Top Scores in Multiple Categories

The PCMag Readers’ Choice Awards are based on overall customer satisfaction and printer attributes including setup, reliability, printing quality, technical support, repairs and the cost of consumables. In addition to the best overall rating, Brother printers also dominated the subcategories earning recognition as the best printers less than a year old, printers for home, inkjet all-in-one printers, monochrome laser printers, monochrome all-in-one laser printers, and colour all-in-one laser printers.“This consistent recognition from the readers of PCMag speaks to our commitment to delivering the highest quality, most cost efficient printers,” said Stefanie Murphy, Marketing Specialist at Brother International Australia. “Our leadership in the printer category is also a testament to the dedication shown by all of our employees from product developers to our customer support team.”

The PCMag Readers’ Choice winners are determined by an email survey of PCMag community members that subscribe to the Readers' Choice Survey mailing list. This year’s survey was conducted between June 20, 2016 and July 11, 2016. Respondents were asked to rate their printer using multiple questions about their overall satisfaction with the solution, as well as experiences with technical support within the past 12 months.

24 Feb 2016

iF Design Award 2016

Sydney, Australia – 24 February 2016 – Brother Industries, Ltd., a parent company of Brother International Australia and one of the leading global manufacturers of laser and inkjet printing devices, has won the iF Design Award 2016 across four categories including Inkjet Multi-Function and Labelling categories.

The iF Design Awards 2016 received over 5,000 entries from 53 countries around the world. This is the ninth consecutive year Brother has been named as an iF Design Award winner and has now received a total of 55 awards, including the four won this year.

Running since 1953, the iF Design Awards is now one of the most prestigious international design competitions and is hosted and judged by the iF-International Forum Design, in Hannover, Germany. It is recognised around the world and judged not only on external appearance of the product, but also on criteria such as functionality and environmental performance.

“We are extremely honoured to receive the iF Design Award again this year” , said Stefanie Murphy, Marketing Specialist at Brother International Australia. “These accolades recognise the concerted effort Brother continuously makes to pursue improvements in design quality and product innovation to provide superior value to customers.”.

About iF Design Award

iF Design Award is hosted and judged by the iF-International Forum design, in Hannover, Germany. This is one of the most prestigious international design competitions and has been running since 1953. It is recognised around the world and judged not only on external appearance of the product, but also on criteria such as functionality and environmental performance. For more information about the iF Design Awards visit: http://www.ifdesign.de/awards_index_e

Winning Brother products: iF Design Award 2016

MFC-J880DW / DCP-J562DW
PT-D400 / PT-D450
PT-D600

PCMag Award 2021

iF Design Award 2021

Good Design Award 2020

PCMag Award 2020

Finder Awards 2019

PCMag Award 2019

iF Design Award 2019

BLi Winter Pick Award 2019

Good Design Award 2018

PCMag Award 2018

iF Design Award 2018

BLi Winter Pick Award 2018

Good Design Award 2017

PCMag Award 2017

BLi Outstanding Colour Printer for SMBs

BLi Monochrome Printer/MFP Line of the Year

iF Design Award 2017

PCMag Award 2016

iF Design Award 2016

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