The Brother team are taking a short holiday break from 19 Dec 2025 to 5 Jan 2026. Support responses and online orders may be delayed during this time.
Read holiday service details

The Brother team are taking a short holiday break from 19 Dec 2025 to 5 Jan 2026. Support responses and online orders may be delayed during this time.
Read holiday service details

The Brother team are taking a short holiday break from 19 Dec 2025 to 5 Jan 2026. Support responses and online orders may be delayed during this time.
Read holiday service details

The Brother team are taking a short holiday break from 19 Dec 2025 to 5 Jan 2026. Support responses and online orders may be delayed during this time.
Read holiday service details

FAQ: I'm getting an error "Control Centre 2 is not optimised for your Mac" (Mac OS 10.15)

Apple announced a transition from 32-bit technology to 64-bit technology for Mac OS.

For Mac OS 10.15 Users: ControlCenter2 is not supported. You may use one of the following as an alternative scanning method:

Scan using the Brother iPrint&Scan app available via the Apple Mac Store

Click here for a list of models that are currently compatible with iPrint&Scan. Please check back for additional models as they are added.

If your model machine does not support the Brother iPrint&Scan software you can scan using Apple’s Image Capture. Click here for instructions to scan using Image Capture.