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Support & Downloads
Here you'll find support resources for your Brother product. If you have an older Brother product that isn't listed below, then please try our global support website here. If you still can't find a solution then our Customer Care Technical Experts are ready to answer your product related queries.
Find Your Device
Select your device category to help find your support
Step 1 of 2: Select your product type
Step 2 of 2: Choose your device model
Step 1 of 2: Select your product type
Step 2 of 2: Choose your device model
Step 1 of 2: Select your product type
Step 2 of 2: Choose your device model
Step 1 of 2: Select your product type
Step 2 of 2: Choose your device model
Step 1 of 2: Select your product type
Step 2 of 2: Choose your device model
Step 1 of 2: Select your product type
Step 2 of 2: Choose your device model
Step 1 of 2: Select your product type
Step 2 of 2: Choose your device model
Already Know Your Device Model?
Enter your model number below to search
Error
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If you’re unsure, please refer to the suggested models shown when entering the model.
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Alternatively, you can try using the website search function in the top blue bar.
Seeking Service Support?
Select the kind of support you need
Chat with Customer Care Team
Look out for Bob, our support bot in the bottom right hand corner. Live chat is available:
Mon to Fri 8:30am - 8:00pm (AEST)
Mon to Fri 8:30am - 8:00pm (AEST)
Look out for Bob, our support bot in the bottom right hand corner. Live chat is available:
Mon to Fri 8:30am - 8:00pm (AEST)
Mon to Fri 8:30am - 8:00pm (AEST)
Email Customer Care Team
Simply submit your technical support enquiry by sending email
Simply submit your technical support enquiry by sending email
Register your Product
Create an account and register your eligible Brother printer within 60 days of purchase, uploading your proof of purchase, to receive a total of 3 years Return to Base warranty. T&Cs apply. Your account also gives you access to product support and tips to help you get more from your Brother product.
Protect yourself from fraud and scams
Your safety matters - learn how to confirm genuine contact from Brother and avoid fraudulent messages or fake support requests.
