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Support for MFC-9335CDW
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I cannot print using my Brother machine on a wireless network (Windows)
- The printer status is Offline or Paused.
- I cannot print using my Brother machine on a wireless network (Mac)
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Cannot print after a Windows 10 update (June 2020)
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows) Show More Show Less
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- The printer status is Offline or Paused.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Cannot print after a Windows 10 update (June 2020)
- I cannot print from my computer via USB. Show More Show Less
- The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10) Show More Show Less
- The color of your printouts is not what you expected
- Smudges on printed pages (Poor fixing)
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Colored streaks or bands down the page
- Carry out calibration to improve the color density
- Curled or wavy
- Colors are light or faint on the whole page.
- Toner scatter or toner stain
- Colored lines across the page
- Ghost
- Adjust color settings by using the custom setting in the printer driver
- Color misregistration
- White spots or hollow print
- Nothing is printed on the page
- Possible solutions for print quality issues
- Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- Missing thin lines in images
- Uneven density appears periodically across the page
- Envelope creases
- Wrinkle
- Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- White streaks or bands down the page Show More Show Less
- The color of your printouts is not what you expected
- The printer status is Offline or Paused.
- I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? Show More Show Less
- Add your Brother machine with AirPrint (macOS)
- Print on both sides of the paper (2-sided/duplex Printing).
- I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- Print both sides of paper or a booklet automatically
- Print on envelopes, labels or thick paper from the Manual feed slot Show More Show Less
- Can I print from and scan to iPhone, iPod touch and iPad?
- Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- Can I print from or scan to Android™ Smartphone?
- Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- Printing/ Scanning with a mobile device
- Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- Print a web page from iPrint&Scan when using an Android™ mobile device.
- Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? Show More Show Less
- Carry out calibration to improve the color density
- How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- Turn the Toner Save Mode on or off.
- Adjust color settings by using the custom setting in the printer driver
- Delete print jobs from the print queue.
- Change the printer driver settings (Windows/macOS) Show More Show Less
Other FAQs Category
A guide to navigating our most common questions