1. Promotion Summary 

1.1. Brother International (Aust) Pty Ltd, ACN 001 393 835 (Brother or the Promoter) is giving eligible customers the chance to win their choice of a Brother PT-D460BT Label printer, or a TZe Tape  bundle up to the value of $157 (Prize) with one Prize given every quarter for product reviews submitted on the Brother website (Promotion).

1.2. The Promotion is a game of chance. Submission of a product review on the Brother website https://www.brother.com.au  and entry into Promotion represents deemed acceptance of these terms  and conditions (Terms).  If you do not agree to these Terms, you must not submit a product review to enter the Promotion.

2. Promotion Period

2.1. The Promotion opens at 12:00am on 1^st January 2025 and runs for the next quarter (three calendar months) with one successful eligible customer (Winner) selected at random at the end of the relevant quarter (Promotion Period) from all reviews submitted during that Promotion Period. 

2.2. The Promotion Periods are: 

3. Eligibility

3.1. To be an eligible customer for the Promotion, you must: 

1. be an Australian resident aged 18 years and over at the time of entering the Promotion; and
2. leave a product review on the Brother website, (collectively, an Eligible Customer)

3.2. If you are not an Eligible Customer, you are not eligible to enter the Promotion.

1. purchase a Brother product;
2. register the Brother product;
3. click the applicable review link in the Post Interaction Email sent by Brother 28 days following product registration or applicable tab on the main landing page of the Brother website; and
4. complete a product review before the relevant Closing Date listed above.

3.4. Entries are deemed to be received at the time of receipt by Brother. Records of Brother are final and conclusive as to time of receipt.

3.5. Brother reserves the right to make whatever enquiries it sees fit to prove your identity and eligibility. Brother in its absolute discretion reserves the right to verify the validity of all entries and to disqualify Eligible Customers if they tamper with the review process including, but not limited to, submission of an review not in accordance with these Terms or where Brother reasonably believes that an Eligible Customer has acted in bad faith in respect of the Promotion.

3.6. Product reviews that do not comply with the Product Review Terms and Conditions are excluded from this Promotion.

3.7. Employees of the Promoter and their spouse, de facto partner, parent, child or sibling (whether natural or by adoption) are not eligible to enter the Promotion.

4. Winner Selection

4.1. The Winner will be selected at random via an online selection tool within five business days of the ‘Month winner is drawn’ detailed in the above table. The Winner will be contacted by the Brother within a further two business days to select their preferred Prize. The Winner does not need to incur any costs to receive their preferred Prize.

4.2. If the Winner cannot be contacted within seventy-two (72) hours of first notification attempt, if the Prize notification is returned as undeliverable, if the Winner rejects the Prize, or in the event of noncompliance with these Terms, the Prize will be forfeited, and an alternative winner may be selected from all remaining eligible entries. Upon Prize forfeiture, no compensation will be given.

4.3. By accepting the Prize, the Winner agrees that Brother may publish their first name and State/Territory of residence on its website, social media accounts, newsletter and/or any other place the Promotion was advertised or promoted. Please refer to Brother’s Privacy Policy regarding the handling of personal information.

5. Prize

5.1 The Winner can choose one of the following prizes:

1. A Brother PT-D460BT Label printer (valued at $157 RRP), or
2. A TZe Tape Bundle up to the value of $157 (includes a random selection of tapes from the TZe laminated, TZe fabric, or TZe ribbon tape range as selected by the Promoter). 

5.2. No Prize is transferable, nor can the Prize be taken as cash. No compensation is payable if the Winner cannot receive any aspect of a Prize for any reason.

5.3. If for some reason beyond Brother’s control, it is not possible to supply the Prize as advertised, Brother will be entitled to supply a substitute prize in Brother’s discretion. If the Promotion or Prize is not capable of running as planned due to any reason (including, but not limited to fraud, a state of emergency, natural disaster, war, technical failures, communicable disease (including health pandemics or any other causes), Brother reserves the right without liability to you to cancel, modify, terminate or suspend the Promotion.

6. Privacy

6.1. Brother will collect and use personal information collected from you (for example your email address and other contact details) for the purposes of the Promotion, including providing any Prize to an entrant. If you enter this Promotion, your personal information may also be disclosed to the relevant government department or otherwise published, as required by Australian law.

6.2. By entering the Promotion, you consent to Brother using and disclosing your personal information to Brother’s related entities, agencies and other third parties engaged to provide services in connection with the Promotion, for the purpose of contacting you in relation to the Promotion and promoting the Winner, and as required by Australian law. Information provided by participants will otherwise be used and handled in accordance with the Privacy Act 1988 (Cth), Brother’s Privacy Policy and these Terms.

7. Disputes or complaints

7.1. If you have any dispute or complaint relating to the Promotion, please contact Brother by email at info@brother.com.au. Brother will use its reasonable endeavours to respond to you within 10 business days to discuss a resolution in good faith.

7.2. If Brother has not resolved any dispute with you, you and Brother agree to resolve such dispute through binding arbitration in accordance with, and subject to, the Resolution Institute Arbitration Rules, with the arbitrator nominated by the Chair of the Resolution Institute unless agreed otherwise.

7.3. You and Brother agree that any dispute must be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceedings.

8. Limitation of liability

8.1. To the extent permitted by law, Brother excludes all guarantees, warranties, conditions or other terms that apply under or are implied by statute, common law or trade custom or usage.

8.2. If in the conduct of this Promotion Brother is liable for a breach of any guarantee, warranty, condition or other term that applies under the Australian Consumer Law or is implied by any other Commonwealth, state or territory law that cannot be excluded, Brother’s liability under that legislation is limited, to the extent permitted by law, to: (a) if you have won a Prize, the cost of replacement of the Prize won; or (b) if you have not won a Prize, providing you with an opportunity to participate in another Promotion.

8.3. Subject to clause 8.2, to the extent permitted by law, Brother (including its officers, employees, related companies and agents) excludes all liability to the Prize winner(s), entrants or anyone else for any loss, expenses, damages, injury, personal injury whatsoever (including without limitation loss of profit, revenue or business and indirect, consequential, special or incidental loss or damage), sustained by participants in connection with the Promotion and accepting or using a Prize.

8.4. If for any reason the Promotion is not capable of running as planned, including but not limited to, infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any causes beyond the control of Brother, which corrupt or affect the administration, security, fairness or integrity or proper conduct of the Promotion, Brother reserves the right in its sole discretion to take any action that may be available, or to cancel, terminate, modify or suspend the Promotion subject to any direction given under applicable Australian law.

8.5. By participating in the Promotion on social media, you agree to a complete release of [Facebook / Instagram] by each entrant or participant.

8.6. The Promotion is not sponsored, endorsed, administered by, or associated with any social media platform on which it is advertised, and unless expressly stated otherwise, Brother has no partnership with any social media platforms.

9. Other Terms

9.1. These Terms, including the product review mechanism and Promotion Period, may be amended at any time, at Brother’s sole discretion. Brother reserves the right to terminate or extend the Promotion offer, or an individual Eligible Customer’s Prize, at any time without notice.

9.2. Except for the consents given above and the completion of product review, eligible customers are not required to provide any consideration or pay any money to enter the Promotion. As such, Brother’s decisions on all reviews and the grant of any Prize are final and no correspondence will be entered into.

9.3. If any provision of these Terms is held to be invalid, void, unenforceable or illegal for any reason, such provision will be deemed to be severed from these Terms and the remaining provisions will continue in full force.

9.4. If Brother delays or does not exercise any of its rights or remedies under these Terms, that will not be a waiver of the right or remedy.

9.5. These Terms are governed by the laws of New South Wales, Australia and subject to the non-exclusive jurisdiction of the Courts of New South Wales, Australia.