Support for TJ-4020TN

P-touch Editor (Windows)

Print Quality

Some parts of the label are not printed. (P-touch Editor 5.x for Windows)

Media

The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)

Databases

Why is the leading zero (0) missing after importing the database into P-touch Editor?

Add-ins

The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)

Barcodes

Operations

Cannot Print

I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".

Other FAQs Category

A guide to navigating our most common questions

Software Error Messages/LED Indications Connecting to a Computer Connecting to a Mobile Device Printing Uninstallation Machine Operating System Installation BPM (Brother Printer Management Tool)