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Support for DS-620
- Cannot find the scanner (Error Code 2019: Initialization Failed)
- OCR feature does not work.
- I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
- My computer does not recognize the scanner when it is connected via the USB cable.
- When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- My scanner is connected but it will not feed my document or do anything else. Show More Show Less
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