FAQs & Troubleshooting
Find the answers to our most frequently asked questions and troubleshooting
INKvestment Tank A3 Colour Inkjet Printer with up to one year of ink in-box
- Printing speeds of up to 30ppm, a First Page Out Time (FPOT) of 4.4 seconds and 2-sided (duplex) print, scan, copy and fax up to A3
- Dual band (2.4Ghz/5Ghz) Wireless Network support, Ethernet, WiFi Direct, NFC and USB
- Paper capacity across three trays up to 750 sheets plus 100 sheet multi-purpose tray
- Mobile compatible with the Brother Mobile Connect app
- INKvestment Ink Tanks with up to 1 years of ink supplied in-box
Information
Overview
Exceptional value
Up to 1 year of ink in-box with up to 3,000 pages black and 3,000 pages colour
Simple, clean and high volume
INKvestment Tank re-engineered inks and an internal ink storage tank help deliver more printed pages for excellent ongoing value, without the hassle of refilling
Low costing printing
Super high-yield replacement INKvestment Tank cartridges provide up to 6,000 pages black and up to 5,000 pages colour
Designed for mobile
Experience the user-friendly Brother Mobile Connect app - connect to your Brother device via your smart device to print, scan and manage your documents
Simple to connect your way
Versatile connectivity options tailored to your home or small office with dual band (2.4Ghz/5Ghz) Wireless Network support, Ethernet, WiFi Direct, NFC or USB interface
Brother at your side support
Free support for the lifetime of your Brother device
Made for business
Introducing new ‘MaxiDrive’ Inkjet technology that provides a premium long-life print head backed by 2 years return to base warranty, the fastest in class first page out time of 4.4secs, print speeds of up to 30ppm and 2-sided (duplex) scanning
Combined with three paper trays which support up to A3, the MFC-J6957DW provides a fast, smooth and consistent user experience that every business needs
Intuitive one-touch cloud connect
Print-from and scan-to popular cloud apps directly including Dropbox, Google Drive, OneDrive and more
Help save time by creating custom shortcuts directly on the 8.8cm LCD touchscreen for your most used features
Print with confidence
Take the guesswork out of when to replace ink with Page Gauge technology
A visual, numerical way to know the amount of ink you’ve used and the amount of ink you have remaining
Specifications
Basic Specs
Functions
Print, Scan, Copy, Fax
Printer Type
Inkjet Printer
Product Dimensions (Width X Depth X Height)
576 mm × 477 mm × 445 mm
Weight
27.5 kg
Print Speed
Up to 30.0 (Mono) / 30.0 (Colour) ipm
FPOT: 4.6 (Mono) / 4.4 (Colour) Seconds
Paper Type
Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Recycled Paper
Paper Size
A4, Letter, Executive, A3, Ledger, Legal, Folio, A5, A6, Photo(10x15cm/4x6"), Indexcard(13x20cm/5x8"), Photo-L(9x13cm/3.5x5"), Photo-2L(13x18cm/5x7"), Com-10, DL Envelope, Monarch, C5, Mexico Legal, India Legal
Maximum Paper Capacity
Up to 250 sheets of 80 gsm plain paper
Warranty
2 years Return to Base Warranty
Resolution
Up to 1200 x 4800 dpi
2-Sided (Duplex) - Printing Paper Type
Plain Paper, Recycled Paper
2-Sided (Duplex) - Paper Size
Ledger, Legal, Folio, Letter, A3, A4, A5, Mexico Legal, India Legal
Paper handling
Tray #1 - Paper Type
Plain Paper, Inkjet Paper, Glossy Paper, Recycled Paper
Tray #1 - Maximum Paper Capacity
Up to 250 sheets of 80 gsm plain paper
Tray #2 - Paper Type
Plain Paper, Recycled Paper
Tray #2 - Maximum Paper Capacity
Up to 250 sheets of 80 gsm plain paper
Multi-purpose Tray - Paper Type
Plain Paper, Inkjet Paper, Glossy Paper, Recycled Paper
Multi-purpose Tray - Maximum Paper Capacity
Up to 100 sheets of 80 gsm plain paper
Automatic Document Feeder (ADF) Maximum Paper Capacity
Up to 50 sheets of 80 gsm Plain Paper
Paper Output
Up to 100 sheets of 80 gsm Plain Paper (up to A4/LTR)
Up to 50 sheets of 80 gsm Plain Paper (over A4/LTR)
Copy
Colour / Monochrome
Yes
Yes
Multiple Copies
Stacks/Sorts up to 999 pages
Enlarge/ Reduce
25% to 400% (in increments of 1%)
Resolution
Colour Print(FB): Up to 1,200 x 4,800 dpi
Colour Scan(FB): Up to 600 x 600 dpi (ADF): Up to 300 x 600 dpi
Mono Print(ADF/FB) Up to 1,200 x 4,800 dpi
Mono Scan(ADF/FB): Up to 600 x 600 dpi
2-Sided (Duplex) - Paper Size
Ledger, Legal, Folio, Letter, A3, A4, A5, Mexico Legal, India Legal
Scan
Resolution - Interpolated
Up to 19,200 × 19,200 dpi (interpolated) (Windows 7, Windows 8, Windows 8.1/10)
Resolution - Scanner Glass
Colour: Up to 1,200 × 1,200 dpi
Mono: Up to 1,200 × 2,400 dpi
Resolution - Automatic Document Feeder (ADF)
Colour: Up to 300 x 600 dpi
Mono: Up to 600 x 600 dpi
Fax
Modem Speed
33.6 Kbps
Memory Transmission
Up to 150 pages (ITU-T Test Chart #1, MMR)
Out of Paper Reception
Up to 150 pages (ITU-T Test Chart #1, MMR)
PC Fax - Sending
Yes (Network/USB, Up to A4)
PC Fax - Receiving
Yes (Network/USB, Up to A4)
*NA for MAC
Connectivity
Connectivity
Hi-SpeedUSB2.0, LAN, IEEE 802.11b/g/n (Infrastructure Mode), IEEE 802.11g/n (Wi-Fi Direct), NFC Card Reader
Network
Wireless Network Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES), WPA3-SAE (AES)
*Wi-Fi Direct supports WPA2-PSK (AES) only.
Wireless Setup Support Utility - WPS
Yes
Display & Memory
Display Type
3.5" TFTLCD
Memory Capacity
512 MB
Operation
Power Source
220 - 240 V AC 50/60 Hz
Power Consumption - Ready
Approx. 6 W
Power Consumption - Sleep
Approx. 0.9W
Power Consumption - Power Off
Approx. 0.03 W
Noise Level
50.0 dB(A)
Supported Operating Systems
Supported OS
Windows® 7 /8.1/10
Server 2008/2008 R2/2012/2012 R2/2016/2019
macOS 10.14.6/10.15.x/11
Software and Apps
Mobile Apps
21/12/2023
Support Center, Print Service Plugin, Mobile Connect
Show More
Show Less
Supplies
Support
Downloads & Drivers
Download and install the latest drivers and software for your Brother products.
