FAQs & Troubleshooting
Find the answers to our most frequently asked questions and troubleshooting
Compact Small Office Colour Inkjet Printer with Scanner
- Up to 1 year of ink included in-box with INKvestment¹
- Printing speeds of up to 20ppm, a First Page Out Time (FPOT) from 5.8s
- Wireless, Wi-Fi Direct, and USB connectivity
- Automatic 2-sided (duplex) print and 20-sheet ADF
- Paper capacity up to 150-sheet
- Print & scan from your phone and tablet with the Brother Mobile Connect app
Information
Overview
INKvestment
Print for up to a year straight out of the box¹, enjoying incredible value and fewer ink replacements. It’s peace of mind and money in your pocket.
Premium print quality
The premium pigment inks for this printer are formulated to produce vibrant colours and sharp text. Bring your documents to life with outstanding print quality, from sharp text to brilliant photos.
Efficient
Don’t wait for documents. Get print speeds of up to 20 pages per minute2 and a blazing fast first page out time from 5.9 seconds3 to keep your day moving.
Simple to use
Set up in minutes using dual-band Wi-Fi or USB and manage it all from your phone. The Brother Mobile Connect app simplifies the installation process and gives you full control to print, scan, check ink, and personalise features.
Compact
The MFC-J4355DW is designed to keep your space yours, fitting on a bookshelf, sideboard or study nook. With its low-profile, clutter-free design, it stays out of the way until you need it.
Brother at your side
Wherever you are in Australia, Brother offers free Customer Care support for the lifetime of your product.
EPS-free packaging
Our award-winning moulded pulp packaging replaces Expanded Polystyrene (EPS), offering durable, flexible protection for safe product delivery.
1: Based on average monthly print volumes of approximately 150 pages at 60% black pages / 40% colour pages in accordance with ISO/IEC 24711 using 4 cartridges provided in-box. For additional page yield information, see go.brother/pageyield
2: Print Speeds based on ISO/IEC 24734
3: FPOT (First Print Out Time) based on ISO/IEC 17629
Specifications
Basic Specs
Functions
Fax, Print, Scan, Copy
Printer Type
Inkjet
Product Dimensions (Width X Depth X Height)
435 mm × 343 mm × 180 mm
Print Speed
20.0/19.0ipm
Paper Type
Plain Paper, Inkjet Paper, Glossy Paper (cast/resin), Recycled Paper
Paper Size
A4, LTR, LGL, Folio, EXE, A5, A6, Photo(102x152mm/4x6"), Indexcard(127x203mm/5x8"), Photo-2L(127x178mm/5x7"), C5 Envelope, Com-10, DL Envelope, Monarch, Photo-L(89x127mm/3.5x5"), Mexico Legal, India Legal (*HK and TWN support B5(JIS)/B6(JIS) too.)
Maximum Paper Capacity
150 (80 g/m2)
Resolution
up to 1200x4800 dpi
Borderless
2-Sided (Duplex) - Paper Size
Yes (up to A4/LTR)
Paper handling
Tray #1 - Paper Type
Plain Paper, Inkjet Paper, Glossy Paper (cast/resin), Recycled Paper
Tray #1 - Maximum Paper Weight
64 to 220 g/m2 (17 to 58 lb.) *260 g/m2 with Brother BP71 glossy paper only
Tray #1 - Maximum Paper Capacity
150
Tray #1 - Paper Size
A4, LTR, LGL, Folio, EXE, A5, A6, Photo(102x152mm/4x6"), Indexcard(127x203mm/5x8"), Photo-2L(127x178mm/5x7"), C5 Envelope, Com-10, DL Envelope, Monarch, Photo-L(89x127mm/3.5x5"), Mexico Legal, India Legal (*HK and TWN support B5(JIS)/B6(JIS) too.)
Multi-purpose Tray - Maximum Paper Weight
NA
Manual Feed Slot - Paper Type
Plain, Inkjet, Glossy(cast/resin), Recycled
Manual Feed Slot - Maximum Paper Weight
64 to 300 g/m2 (17 to 79 lb.)
Manual Feed Slot - Paper Size
A4, LTR, LGL, Folio, EXE, A5, A6, Photo(102x152mm/4x6"), Indexcard(127x203mm/5x8"), Photo-2L(127x178mm/5x7"), C5 Envelope, Com-10, DL Envelope, Monarch, Photo-L(89x127mm/3.5x5"), Mexico Legal, India Legal (*HK and TWN support B5(JIS)/B6(JIS) too.)
Manual Feed Slot - Maximum Paper Capacity
1
Automatic Document Feeder (ADF) Maximum Paper Capacity
20 pages (80 g/m2)
Paper Output
100 (80 g/m2) *Actual output tray capacity may vary depending on environmental conditions.
Copy
Colour / Monochrome
YES/YES
Multiple Copies
YES
Enlarge/ Reduce
25% - 400% in 1% Increments
Resolution
Print: Max. 1200x2400 dpi Scan: Max. 1200x600 dpi
2-Sided (Duplex) - Paper Size
LTR, A4, A5
Scan
Colour / Monochrome
YES/YES
Resolution - Interpolated
For Windows 10/Windows 11, up to 19200x19200 dpi with TWAIN
Resolution - Scanner Glass
1,200 x 2,400 dpi
Resolution - Automatic Document Feeder (ADF)
NA
Document Scanning Width / Length - Scanner Glass
FB: 213.9 mm (8.42 inch) / 295 mm (11.61 inch)
Document Scanning Width / Length - Automatic Document Feeder (ADF)
ADF: 213.9 mm (8.42 inch) / 353.6 mm (13.92 inch)
2-Sided (Duplex) - Scanning Paper Type
NA
2-Sided (Duplex) - Paper Size
NA
1-Sided (Simplex) - Scan Speed
17.0ipm/7.0ipm
2-Sided (Duplex) - Scan Speed
NA
Fax
Modem Speed
14400
Memory Transmission
Up to 170 pages
Fax Forwarding
NA
Out of Paper Reception
Up to 170 pages (MMR)
PC Fax - Sending
YES (up to A4)
PC Fax - Receiving
YES (up to A4)
Connectivity
WiFi Direct
YES
Connectivity
Hi-Speed USB2.0, IEEE 802.11b/g/n (Infrastructure Mode), IEEE 802.11g/n (Wi-Fi Direct), IEEE 802.11a/n (Infrastructure Mode)
Network
Wireless Network Security
WEP 64/128bit, WPA-PSK(TKIP/AES), WPA2-PSK(TKIP/AES), WPA3-SAE (AES) *Wi-Fi Direct supports WPA2-PSK (AES) only.
Wireless Setup Support Utility - WPS
YES
Display & Memory
Display Type
1.8"/4.5cm
Memory Capacity
256MB
Operation
Power Source
AC 220-240 V, 50/60 Hz
Power Consumption - Printing
Approx. 21W
Power Consumption - Ready
Approx. 3.5W
Power Consumption - Sleep
Approx. 0.8W
Power Consumption - Power Off
Approx. 0.10W
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