Product Support Centre
Brother is committed to solving any technical difficulty that you may face. You can call us or even provide remote online support to help you troubleshoot your Brother product.
The Brother Product Support Centre is currently open Monday to Friday, from 8.30am to 5.00pm (EST/EDST).
Before contacting the Brother Product Support Centre we would suggest that you familarise yourself with the resources on this website as they may provide the answers to your question or technical issue. Namely the Brother Solutions Centre at where you can search for your product and locate all downloads, all manuals, FAQ’s & Troubleshooting tips, Consumable & Options for your model.
Contacting Brother Product Support Centre
Address: Suite 1, Level 3, Building A, 11 Talavera Road
Macquarie Park NSW 2113
Australia
Phone: (+61 2) 8875 6000
Fax: (+61 2) 9870-7223
Email: Please complete the Technical Support form
Hours of Operation: Monday to Friday – 8.30am-5.00pm (EST/EDST)
Please Note: We are not open on weekends or during any NSW Public Holiday
or National Public Holidays.