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The Brother Office Equipment Range
Our award winning office products can address the most common business applications and with the diverse range of products and options there will not only be a model to suit your needs, but one that will also grow with your business. The range includes
· Laser printers
· Laser and Colour Multi-Function Centres
· Laser and Plain Paper Faxes
Brother’s quality standards are measured through our clear commitment towards meeting the exacting ISO 9000 series and ISO 14001 International quality standards.
Brother and the environment
Brother products are also Energy Star compliant. This means that they use less electricity and ensures that they are extremely efficent to run.
Brother has a committment to reducing landfill and waste products. Brother products offers long-life drum and toners catridges and seperate ink catridges. Additionally, Brother is also particpating in a cartridge recyling program.
> For more information about Brother's environmental iniatives click here..
International Accreditation.
As the world’s second largest laser engine manufacturer, we offer a seriously competitive and user-friendly range of product solutions that have a small footprint size, upgradeable, reliable, and easy to use.
Support Network to assist you
Our products are reliable, great value, and come with full standard warranty with options for extended or onsite warranty, a help desk and 24/7 online support solutions centre. We also have an extensive dealer network which to assist you with all your needs.
For more information on what Brother can offer to your business please choose an area below:
1. Support Structures
2. Brother Solutions Centre
3. Embedded Web Server Support
4. Network Administration: BRAdmin Professional Software
5. Proactive Fault Notification: Dynamically monitor printers on the task bar
6. Proactive Fault Notification: E-mail notification
7. Flash Interactive Help
8. Warranty
1. Support Structures
Brother has a number of service agents authorised to service Brother-branded products nationwide. As Brother International (Aust) is owned by Brother Industries (Japan) in Japan, we have complete support from the parent company and the worldwide Brother information chain. Warranty support can be tailored to your requirements and remote support can be provided through Brother’s nationwide Help Desk.
Brother’s quality standards are measured through our clear commitment towards Total Quality Management and maintaining our ISO 9002 Certification.
2. Brother Solutions Centre
Through the development of our own Brother International (Aust) website: www.brother.com.au, and the option of the international site: http://solutions.brother.com, we can provide technical manuals, drivers and printer management utilities and their up-dates.
3. Embedded Web Server Support
You can use virtually any web browsers that support Java-script to view and change printer and network setting information in real time. Simply type in your favourite browsers, the IP address or node name to access the full graphical user interface printer home page.
4. Network Administration: BRAdmin Professional Software
This administration software is designed to allow you to manage network-connected Brother printers and other SNMP-compliant printers in TCP/IP and IPX/SPX environments. This is additional software and not part of the Embedded Network Server software.
5. Proactive Fault Notification: Dynamically monitor printers on the task bar
Place a Brother printer or SNMP-compliant printer on the task bar to monitor its status at all times. If the printer has a problem, the colour will change and by double-clicking the icon you can view and change machine settings.
6. Proactive Fault Notification: E-mail notification
Brother network-ready printers can be set to automatically send an e-mail message at the time the problem occurs (paper empty, etc), and warns of impending problems such as low toner.
7. Flash Interactive Help
This is an interactive animated support feature that offers users the ability to play the movie and learn to replace consumables and sort out paper jams, etc. This movie also links to the solutions site for additional support.
8. Warranty
All Brother products come with a standard warranty but in addition Brother can deliver up to 36 months on-site warranty. For more information on Brother Warranties click here >>
Arranging a Test Machine
Brother has the facility to provide a trial machine for selected products for evaluation to selected corporate and government customers.
>> Click here for more information on test machines
IDC Completes printer study of Corporate Australia on behalf of Brother
Brother International has launched the findings of a specially commissioned IDC Report into attitudes and usage in the corporate printing market in Australia.
The report is the result of a four month long trial of the Brother HL7050 printer within some Australia’s largest corporations. It explored the views of IT managers and what they looked for in a printer and what their organisation required.
>> Click here for more information on the results
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